Peace of Mind on your Pass Purchase

Rest easy with Worry-Free Winter Assurance

The 20/21 season will be here before we know it, and we are beyond excited to experience the thrill of the outdoors with you.

Our love of the sport and our mountains remain constant even in these unprecedented times, but we understand things are a little different this year. We have been working hard to create solutions to provide peace of mind for our passholders when it comes to the value of their season pass purchase.

Worry Free Winter Assurance Logo

FAQs

What is Worry-Free Winter Assurance?

  • The Worry-Free Winter Assurance has two basic parts:  First, we have you covered by providing a full ski season to you, our most loyal customer. If for any reason our season is shortened, we will provide a credit to you towards the next season's pass based on the percent that the season has been shortened.  

    The program will ensure you receive the value of a typical 150-day ski season at Brighton. The 150 day number is based on Brighton's 7-year season average.  

    If Brighton does not operate during the 20/21 season for the 150 days we promise, the passholder will receive the percentage of the season missed as a credit toward next season's purchase. For example: If Brighton only operates 135 days out of a 150 day season, passholders will receive a 10% credit toward the 21/22 season.  


     The next way we have you covered:  If you feel uncomfortable about skiing in this upcoming season, and have not used your 20/21 pass yet, you can choose to rollover the value of your pass to the 21/22 ski season by December 10, 2020. 

  • The resort considers an open day as any day it is offering guests skiable lift access during scheduled operating hours for the day. 

  • The value of the credit will be based on the percentage of the 20/21 season the resort is not able to open for skiing. If Brighton does not operate during the 20/21 season for the 150 days we promise, the passholder will receive the percentage of the season missed as a credit toward next season's purchase.  


    For example: If Brighton only operates 135 days out of a 150 day season, passholders will receive a 10% credit toward the 21/22 season. 

  • If our season is shortened to less than 150 days, you will receive the percentage of lost days as a credit towards next seasons pass.  

  • The program will provide a credit toward the purchase of any 21/22 season pass. 

  • The value of any credit issued for your 20/21 pass could be applied to the purchase of any 21/22 season pass. You would be free to change the level of pass if desired. Credits would be non-transferable from the original 20/21 pass purchaser. 

  • You will receive a resort gift card with the remaining balance. 

  • This program is included at no additional cost with all season passes purchased by July 6, 2020, including passes purchased on our payment plans. 

  • Yes. If the season is cancelled for a pandemic, war, terrorism, or a natural disaster, you will receive a 100% credit toward a 21/22 season pass. 

  • In the event a passholder is restricted from travel due to a local stay-at-home order, that exceeds 30 days (prior to Jan 30th) when the resort is open, and the pass is unused, a credit for the full pass value will be available for the 21/22 season.  

  • We've got you covered. All season passes purchased prior to July 6 are eligible to be rolled over  to the 21/22 season as long as your pass is unused and you make the decision to rollover by Dec. 10, 2020. 

  • If for any reason a 20/21 passholders feel uncomfortable about skiing in the upcoming season they can choose to defer the value of their purchased 20/21 pass toward any single pass available for the 21/22 winter season by December 10, 2020.

    Your pass must not be used if you wish to roll it over to 21/22. 

  • All season passes purchased prior to July 6, 2020 that have not been used during the 2020/21 season are eligible to rollover before December 10, 2020. Promotional products, multi-day tickets, ticket packs, and employee passes are not eligible for this program. 

  • Yes. Rollover is available to all age categories and pass types including college passes. The passholder will receive a credit for the amount paid for their 20/21 pass. Actual age and/or pass categories for 21/22 passes will apply at the time of the 21/22 pass purchase.

    The pass holder will be responsible for any cost increases if the passholder is no longer eligible for a pass and/or a pass product is no longer offered. 

     

  • Passholders who have not used their pass and would like to roll it over to the next season must submit a request between September 10 and December 10, 2020.  Any requests after December 10 will be ineligible for the rollover program.  

  • No, deferred passes are non-transferable and may be used for the original 20/21 passholder only. 

     

  • Yes, you can purchase a different pass. If you decide to buy a lower priced pass product, you will receive a resort gift card with the remaining balance. 

  • Ikon's Adventure Assurance is not available. The Platinum Pass purchased is a Brighton Resort pass and you are covered under the Worry-Free Winter Assurance Plan.  

  • The Platinum Pass includes an Unlimited Pass at Brighton AND an Ikon Base Pass. If either pass is used, the product is considered used and will not be eligible for winter rollover.